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AudicienAssist - Importing An NHAX File

You Received An .Nhax File Opening The File Directly Gives Pop-Ups Or Does Nothing.

Solution

Do not open the .nhax file directly. Import it through the NOAH Agent:

  1. Log in to AudicienAssist.
  2. Go to Klant and search for the klantnummer.
  3. Open the client.
  4. Open NOAH from the client card.
  5. When the NOAH Agent opens, click NHAX importeren and select the file.

If the import shows nothing or gives an error

  • Ask the sender to export the NHAX file again and retry. A broken export file caused an import error in one case.
  • If it still fails, contact support with the NHAX file. An outdated NOAH or AcouSoft Agent version caused import/export failures in several cases; support updates them remotely.