Shipping Terms Summary
Auditdata ships worldwide via UPS, with products manufactured in Poland. For European customers, shipping options include:
EXW (Ex Works):
Customer arranges pickup and covers all costs beyond the factory.
FCA (Free Carrier): Auditdata books collection using the customer’s freight forwarder account; the customer covers costs.
FCA (Free Carrier): Auditdata books collection using the customer’s freight forwarder account; the customer covers costs.
Delivery Times: EU: Estimated 2–4 business days. No P.O. box deliveries. Tracking provided upon shipment.
Returns & Exchanges (SWAP, Repair, Warranty): Contact Auditdata Service Team for a return ticket. Warranty returns may qualify for a prepaid label. Returns must be shipped DDP (Delivered Duty Paid).
You can find a copy of the Shipping Terms here.