Public Release Notes - Manage 11.8.0
December 2, 2025, Manage 11.8.0
- Customizable Product Categories
Create and manage custom product categories for tailored inventory classification across catalogs, stock management, reports, and API.
- Online Booking Module
Book appointments online with real-time availability, SMS confirmation, and mobile-friendly design.
- Enhanced Dashboard View
View today’s appointments with location filters, configurable exclusions, and quick access to patient phone numbers.
- AI-Generated Documents with Clinical Data
Automatically include comprehensive clinical details and specialist information in AI-generated documents.
- Phone Number Validation
Maintain consistent and accurate phone numbers across patients, leads, and system settings to ensure reliable communication and seamless API integration.
- Custom Categories in Reports
Reports now display the actual names and types of custom categories for more precise and meaningful data representation.
- Patient & Lead Information Report Update
Improved clarity with renamed fields and a new preferred contact option.
[ALL] Customizable Product Categories
Navigate to Environment Settings > Inventory Settings > Product Categories.
- Click +CATEGORY.
- Enter a Name (max 96 characters).
- Select a Type from the predefined list.
- Optionally, add an Account Code.
- Save.
After saving, the Name and Type fields become locked and cannot be changed. Please verify these details carefully before saving.
- To edit a category, hover over a category row and select Edit from the Options menu
or click the row.
To delete a category, hover over a category row and choose Delete from the same menu. - In Edit mode, you can update the Account Code and toggle the Active status as needed.
- You can also delete a custom category that is not in use from the Edit Product Category page using the Delete option
in the top-right corner.
- Search, sort, and paginate through product categories.
- Activate or deactivate categories directly from the list.
[ALL] Online Booking Module
AVAILABILITY:
With Manage 11.8, you can now offer patients the convenience of online self-booking directly through Manage. Online Booking is an optional add-on, charged per location, and includes a one-time setup fee. To enable Online Booking or get detailed pricing for your locations, please contact Auditdata Support.
HOW IT WORKS
Auditdata Support activates the Online Booking Module, which is fully integrated with Manage. During setup, they configure time slot generation and customize options such as:
- Start day of the week.
- Booking window (how far in advance patients can book).
- Set the date and time format to match regional or organizational preferences.
- Define how soon patients can book appointments using the Shift First Available Appointment setting:
- Leave the field empty to allow same-day bookings.
- Enter a numeric value (e.g., 1 or 2) to delay availability by that number of days.
- Specify how many days of available time slots the Online Booking Module should display using the Show Available Timeslots setting.
Patients start by selecting:
- Location
- Appointment reason
- Date and time
Available time slots are displayed dynamically based on the clinic’s configured settings.
- Provide all required personal information
- Agree to the clinic’s privacy policy
- The Online Booking Module displays a confirmation message.
- SMS confirmation is sent.
- If a selected slot becomes unavailable, patients are prompted to choose another.
[ALL] Enhanced Dashboard View
The Appointments section of the Dashboard has been improved to provide a more relevant and user-friendly view of upcoming appointments across multiple locations. These changes help users quickly access essential information without navigating to the Scheduler.
KEY UPDATES:
- Location filter: Users with access to multiple locations can now filter appointments by location. The selected filter persists across sessions and tab switches.
- Configurable exclusions: Environment settings allow authorized users to exclude specific appointment statuses and reasons from the Dashboard view. By default, appointments with a “Cancelled” status are excluded.
- Patient contact details: The Dashboard now displays the patient’s primary phone number as set in their personal information, ensuring quick access to contact details.
- ViewDashboardSettings – Allows users to view Dashboard settings in read-only mode.
- EditDashboardSettings – Allows users to configure which appointment statuses and reasons are excluded.
- If you have access to multiple locations, use the Location filter in the Appointments section to select the location you want to view.
- Your selection will be saved across sessions and when switching tabs.

- Go to Environment Settings > Dashboard > Appointments.
- Add appointment statuses or reasons you want to exclude from the Dashboard view.
- Upon save, changes apply immediately for all users.
[ALL] Comprehensive Clinical Data in AI Generated Documents
- Report date and visit date
- Audiogram and related notes
- Appointment location (name and address)
- Specialist name, signature, and provider numbers (including AU-specific requirements)
- Speech test results (SRT, UCL, MCL, WR scores and masking)
- PTA values for both ears
[ALL] Phone Number Validation for Imported Patients and Leads
- If the phone number is valid, it is saved as is in the patient record.
- If the phone number is invalid but can be corrected, the system saves both the original number and the corrected version.
- If the phone number is invalid and cannot be corrected, the original number is saved.
This process uses international standards for consistency and applies the default country setting when available.

[ALL] Phone Number Validation Across System Settings
- If the phone number is valid, it is saved as is.
- If the phone number is invalid but can be corrected, the system saves the corrected version.
- If the phone number is invalid and cannot be corrected, the original number is saved.
[ALL] Сustom Categories Displayed in Reports
[ALL] Patient & Lead Information Report Update
- "Primary funding" renamed to "Latest payer"
- "Outstanding balance" renamed to "Patient outstanding balance"
- "Preferred contact" (Patient or Contact Person) field added
[ALL] Increased API Key Limit

[ALL] Standardized API Responses Across Regions
[ALL] GET – Credit Notes: Issue Date and Time Added [v2]
The public API for retrieving credit notes has been enhanced to include the "createdOn" field in the response. This new field provides the date and time a credit note was issued, enabling external systems to display, reconcile, and accurately report on credit activity without requiring additional queries or manual intervention.
GET /api/v2/invoicing/sales/{saleId}/credit-notes – Retrieves a list of credit notes for a given sale.
[ALL] GET - Patient Equipment Search API [2]
A new public API endpoint has been introduced to support patient equipment search with filtering capabilities. This endpoint allows external systems to retrieve a patient’s equipment records and includes an optional "isCurrent" filter. This filter enables clients to distinguish between equipment currently in use and historical records, reducing the need for post-processing or workarounds.
This enhancement supports integrations with external systems by providing direct access to relevant equipment data, improving efficiency and data accuracy.
GET /api/v2/equipment/{patientId}/search – Retrieves a list of equipment associated with a specific patient, filtered by optional search criteria.
4.1 Current System Requirements
| Operating systems | Windows 10, Windows 11 |
| Supported browsers | Chrome (latest version), Edge (latest version) |
| Language preferences | English |
| Country layers | UK, AU, US, NZ |
| Bridge version | Bridge BE - 2.5.0 + 2.5.0 |
| Engage version |
1.3.3, 2.0.0 |
| Zapier version | AuditData (4.2.4) |
| Screen resolution | 1920x1200 |
| Internet connection speed | 10Mb/s |
4.2 DWH Schema Changes
| COUNTRY LAYER | TABLE | CHANGE | COLUMN NAME |
US, UK, AU, NZ |
Dim_GeneralPractitioner | Modified (length) | ContactTelephoneNumber |
| US, UK, AU, NZ | Dim_Practice | Modified (length) | ContactTelephoneNumber |
| US, UK, AU, NZ | Dim_ProductCategory | Added | IsActive |
| US, UK, AU, NZ | Dim_Stock | Added | IsDeleted |
[UK] Error During NHS Practices Import
- An issue causing an error message during NHS Practices download has been resolved. The import process has been corrected so that GP Practices are now successfully updated from NHS Digital without errors.
[ALL] Custom Fields Configuration Issue
- An issue that prevented users from adding new custom fields in Environment Settings was resolved. The update ensures that custom fields can now be configured and saved as expected.
[AU, NZ] Missing Default Side Attribute in Inventory Settings
Environment Settings > Inventory settings > Additional order attributes
- A problem where the predefined Side option was not available in Inventory Settings has been fixed. The Side option is now included by default as expected in the list of additional order attributes, providing consistent functionality.
[ALL] Technical Labels Displayed Instead of Proper User-Friendly Labels
- An issue where technical developer labels were shown in the Audit Trails interface instead of clear, user-friendly labels has been fixed. Fields such as Document Status, Entity ID, File Name, Is Sensitive, and Transcription ID now display proper labels for improved readability and usability.
[AU] Incorrect Amounts on Printed DVA Invoices
- An issue was resolved where printed DVA invoices incorrectly included both HSP item amounts and the DVA top-up amount, resulting in an overstated total. The update ensures that DVA invoices now display only the DVA-funded amount, excluding any HSP-funded components, so clinics can rely on accurate billing information.
[NZ] Inconsistent Field Labels for 3rd Party Payers
- An issue where field names for 3rd Party Payers changed after saving has been resolved. Labels now remain consistent between the initial entry form and the saved view.
[AU] Claim Batch Status Not Synced After Import
-
An issue where claim batch statuses did not update after importing an HSP Response file has been fixed. The system now synchronizes batch-level statuses with the imported response data, so they correctly show "Approved" or "Rejected".
[NZ] NHI Number Field Validation Corrected
- An issue where the NHI number field was incorrectly enforced as mandatory in API requests has been fixed. Validation now respects the environment configuration, allowing patients and patient leads to be created without an NHI number when the field is not set as mandatory.