Troubleshooting Xero export failures - Missing Account numbers
Example:
Background Notes about Rounding account
- If Xero is integrated, rounding to the nearest 5c (in Aust.) should be on in System>Document settings. (Note: NZ is to the nearest 10c).
- Talk to the user, then turn it on with their permission - it must be on for Xero.
Resolution
- Check the configuration in Aurora - for rounding specifically check here: Config>Accounting>Export Set up
- In Xero, go to Accounts>Chart of Accounts and search for the Rounding account or the account name and double click to edit it.
- Check that the account number assigned is the one set up in DC3, if not, make it so.
- Re-run that daily close batch #.
- Check that it was successful in Xero Export Status.