Troubleshooting
Solutions to common problems and error messages.
- Noah SOAPClientException errors
- Data Caching - how to clear Cache
- Notifications: Appointments not being Confirmed and other Troubleshooting
- Access Violation; Stack Trace error
- Notifications - SMS messages are being truncated to 160 characters. Reason: Long SMS setting not being configured on the Kapow account
- Reverse B&M amounts, Void an Unsent claim if Daily Close is complete
- Receive Claims Error
- Payment Location on HSP Claim
- Printing errors - Logo or turn on Crystal debug mode
- View Active User Sessions - User control of locked Sessions; Inactivity Timeout 90 mins - 2 hours
- Notifications not working - troubleshooting